Terms and Conditions
Welcome to Stellar Stays. By using our website or booking a stay through us, you agree to the following terms and conditions. Please take a moment to read them carefully.
1. Booking and Payments
All bookings are subject to availability and must be confirmed by Stellar Stays.
To secure a reservation, guests are required to make either a full or partial payment as outlined during the booking process.
Accepted payment methods will be provided at the time of booking.
Prices may vary and are subject to change unless your reservation has already been confirmed.
2. Cancellations and Refunds
Our cancellation policy may vary depending on the property and length of stay. Full details will be provided before you complete your booking.
In most cases, cancellations made within 7 days of check-in may not be eligible for a refund.
Stellar Stays reserves the right to cancel bookings due to unforeseen circumstances. In such cases, a full refund will be issued.
3. Guest Responsibilities
Guests are expected to treat the property with care and follow all house rules, which will be provided upon confirmation.
Any damage or excessive mess may result in additional charges.
Illegal activity or disruptive behavior is strictly prohibited during your stay.
4. Check-In / Check-Out
Standard check-in and check-out times will be communicated once your booking is confirmed.
Early check-in or late check-out may be available upon request and could incur additional fees.
5. Use of Website
All website content (including text, photos, and branding) is the property of Stellar Stays and cannot be used or reproduced without prior written consent.
You agree not to use the website for any unlawful or unauthorized activities.
6. Privacy
We value your privacy. Any personal information collected during the booking process or via our website is used solely to deliver our services.
For full details on how we handle your data, please refer to our Privacy Policy.
7. Partnership Inquiries
Property owners interested in listing with Stellar Stays must enter into a separate agreement that outlines responsibilities, commission structures, and terms of collaboration.
8. Limitation of Liability
Stellar Stays is not responsible for disruptions or damages caused by events beyond our control (e.g., extreme weather, utility outages).
We are not liable for the loss or theft of any personal belongings during your stay.
9. Amendments
These Terms & Conditions may be revised at any time without prior notice. Continued use of our website or services constitutes acceptance of the most recent version.